From Nettuno to New York


There is a long way between Nettuno (Italy) and New York (USA 🙂 and also many differences. Together the two cities have one thing for sure: the ability to identify good ideas. So it is easy to see how has its roots in the AccessibleCityTagging (act!) pilot project which we launched almost two years ago. From the first moment my smart american colleagues understood that act! had a great potential to help and support the people with disabilities while travelling, commuting, visiting. Since then, leveraging the experience we’ve made in Nettuno, we start working toghether as a global-but-unique team. It is not an easy walk to work between Italy, France, Canada and the United States as anyone who has developed complex projects on a global scale knows quite well, but it is also the living proof that things can be done when a good idea can shift from “good” to be really “helpful” for people. So in conjunction with IBM’s Centennial anniversary THINK exhibit at Lincoln Center in New York City (N.Y.C.), IBM (IBM Human Centric Solution Center Europe, IBM Human Ability and Accessibility Center, IBM GBS Canada) has launched the pilot of a first-of-a-kind mobile travel application called Access My N.Y.C.


Designed to help IBM and municipal leaders better define requirements for more inclusive Smarter Travel and Transportation, Access My N.Y.C. brings together geo-location and mapping technologies, transportation data, and publicly available accessibility information to help N.Y.C. residents and visitors:

  • Find information about accessible public and private transportation and plan a public transit or walking route
  • Identify accessible points of interest citywide, including restaurants, hotels and commonly visited attractions
  • Customize search criteria to filter accessibility information by personal needs and preferences
  • Rate and Tweet about the accessibility of city transportation systems and points of interest. Especially helpful for people with mobility challenges, Access My N.Y.C. demonstrates the possible benefits of aggregating and merging  existing city accessibility and transportation data to better serve urban populations.

Individuals can access the pilot application free of charge through October 23rd from their iPhone®, Android® device, iPad®, laptop or desktop computer.

You can comment on the IBM Accessibility fan page on Facebook; or start a conversation with IBM Accessibility on LinkedIn

Pcino :: rfid assistive gadget


Pcino is an “internet of things” system of interaction between cognitive disabled people and a pc to mitigate the difficulties of access and interaction to webpages and applications through a keyboard.In other words, it is a physical bookmarker that interacts with the pc via rfid.  In other other words: it’s an assistive gadget.


Abitare Sicuri/Sicheres Wohnen: aging population more active, secure, independent with remote zigbee sensoring capabilites

References: website, CO analytics data outcome

The “Abitaresicurisichereswohnen_banner2010Secure Living Project” (Abitare sicuri/sicheres wohnen), sponsored by The City of Bolzano and developed by IBM in cooperation with TIS is part of an initiative to enhance the quality of life of the elderly, providing greater independence and integration into society, while, at the same time, lowering public spending through more accessible and less invasive technologies. Already 30 elderly people in need of in-home assistance have been equipped with sensors and monitoring equipment in their homes as part of a pilot project. I designed the full project logic including the remote monitoring logic based on zig-bee to android and defined processes and requirements. I also dealed with all the actors (the city hall, the social services, the health dept), involved business partners as Eurotech and Huawei, and led the teams for the full project course.

The project have 2 main folds:
Home remote Sensoring
The system is based on a net of integrated mesh-networked zigbee sensors broadcasting data about the assisted person and home environment via architecture developed on a WebSphere Application Server, DB2 and MQ Telemetry Transport for reliable messaging. Information is displayed on a dashboard in the control room and on the operator’s Android mobile devices via e-mail, SMS or Twitter. Data on each home is monitored and analyzed, and if necessary, if immediate action is required, a first alert is sent to a panel of relatives/or so called “angels” then to a dedicated team from the Bolzano Social Services Department is alerted.


Home remote interaction
Half of the group (15 users) communicates with health professionals in a central monitoring station via touch screens, the other half (15 users) communicates via mobile devices using applications developed by the business partner Dr. Hein GmbH. These devices allow residents to interact with the health professionals and provide health recommendations. For example, the professionals can provide suggestions on a series of activities, including tutored physical training, exercises to stretch mental faculties, or answer healthcare questions. Health data on each participant is collected and analyzed, and if necessary, if immediate action is required, a dedicated team from the Bolzano Social Services Department is alerted.

The Lam (Lille Metropole Museum of Modern, Contemporary and Outsider Art ): making art accessible


References: website

After a long restoration the Lam museum, based in Lille north east of France, reopened: which better occasion to try to give a kick in the accessibility arena taking advantage of the possibility offered by mobile devices? The project we designed – in collaboration with the Museum’s staff and the very nice and extra-skilled people of Urbilog is not only refferred to “interface interaction” but also on how to engage users in the outer space where sculptures have been placed. I am so proud of the work delivered by my super-team with this little-big “piece of art” in the north of France: the solution interact with GPS+wifi and basically seamlessly engages the (blind) user and allow him/her to receive push infos on its mobile.


The app is web based to run on different devices and the systems allows the administrator to collect (anonymous) data on user’s paths in order to improve the system and give adaptive enhanced informations. So, if you are around Lille this summer, go and visit both the city and the museum, it worth it!


the LAM great team, from left: Anthony, Fred, Christel of IBM and Benoit of Urbilog.

The Memory Places of Bolzano ( i luoghi della memoria/historische statten und objekte)

“Another digital guide”, oh I can hear you saying this. But let me just give you an hint: the Museums and Historical Services Office of the City of Bolzano-art Archives lead the project The places of memory – Historische und Objekte Stätten for several years. The project is developed by a group of experts and aimed to recover, consolidate and enhance the historical memory of the city of Bolzano represented by its “Places of memory.” A selection of all those relevant places (historical, art-historical, historical-architectural and socio-cultural) with a distinctive and deep meaning for the communities living on the territory.


References: download app

So you see, a digital guide with a deep background to support a wider concept of tourism a-la-carte. I still believe that in the wide world of randomic digital guides the type and quality (and the certfied origin…) of contents can really make the difference to convince users to download and use the apps and push users to get more from their devices. This project developed by my team in cooperation with the Bolzano City Hall, TIS and Latitude Sedona aims to guide the visitor along two given paths one in the medieval age the other in the XVIII century. Born as a pilot project in early 2010 to test the potentialities of the smarthphones as drivers of new of interaction between users, places and cultural contents have been finally released on the itunes mktplace on october the same year. I managed the whole project from concept to delivery. If you have an iphone (do you?) try it, it’s free 🙂 

TagMyMusuem: let the children play while they learn and discover


Based on the Oslo interaction experience we designed a similar project to let the children explore the astonishing Roman site of the The Mercati di Traiano a complex location where every single stone has a story to be told.


The initiative named TagMyMuseum was targeted to the 9-13 years old population.It allows users to treasure hunt throught the museum via a mobile phone interacting with bidimentional tags discovering hidden details inside a given path, supporting de facto the education activities of the museum staff.


Blatannkoden at the Oslo Norks Telemuseum


Reference: Teknofil, Nrk, Abcnhyheter, Digi, Idg

On December 3rd, 2008 Anniken Huitfeldt, Norwegian Ministry of Childhood and Equal opportunities inaugurated “Lufta er fur alle” at the Oslo Norsk Telemuseum were we applied some of the forthcoming mobile technologies (not fully yet in the iphone/andorid boom era) to the musuem enviroment.

1) Blatankodenn
This edutainment application was dedicated to show to the younger and deaf people the possibilities of technologies applied to mobile devices. By downloading the application, users could play treasure hunt via QR codes trying to detect the secret messages in it. We allowed users to even create QR codes in order to communicate their “secret messages” to other visitors and attach them in a “tagwall”. The application also allowed users to leave a feedback message and send it via web to the museum’s website feeding a tagcloud. Finally, users can see the musuem’s path on Google earth by sending an email.


2) Blatankodenn av Lærere
This application is dedicated to visitors with Wifi enabled phones requiring indoor locations based services. It delivers contents via mobile devices like GSM or Wifi mobile phones and allows anyone, including groups of people with disabilities, to be guided and be geo-localized. The application allows user to: customize content and user’s preferences interacting via mail; get rich-text infos via wifi on the exhibition’s contents; be guided step-by-step on a graphic map to the next point of interest. Users are guided to reach their destination and get relevant information via wifi at the same time; locate the user on an interactive map through the QR code tagging; shoot pictures during the visit; re-live the path done and the pictures shooted in the museum on Google Earth.


3) Blindstein
The Blindpath at the Telemuseum is based on the SESAMONET (SEcure and SAfe MObility NETwork) project and has been developed with JRC and Cattid at the University La Sapienza in Rome. The Blindpath can contribute to improve visually impaired people mobility. The blind-path is based on the use of passive radio frequency transponders (RFID) as electronic landmarks to form a virtual path. These landmarks are read by a dedicated walking cane and conveyed to the visually impaired as an audio signal. The rfid chips are embedded in the floor so there is no need for plastic carpet.

The Senate website and the Senate for children


References: senato per i ragazzi, website

When it was the time to shape up a new way to explain to the teens how the Italian Senate works we realized we had to build up something more interactive. So we decided to build up a flash interactive game in order to let learn, play and challenge the users. In this project wrote the script and the storyboard, while the great mood have been given by the magic hand of Marco Perugini.


This was part of the bigger project in which I lead the team to redesign the italian Senate online experience. The project won some prizes and has been mentioned by the Computerworld Honors Award as a one of the 5 finalists back in 2007. <a href="; title="Vai al sito esterno” style=”text-decoration: underline; color: #ee3224;”>

The art of telling art: a research on museums experience

The emotion that we feel through the contact with a work of art consists of many factors: personal sensibility, educational level, momentary mood. Nonetheless, enjoying a work of art also depends on its condition and availability. A visit to a museum – with all its steps, beginning with the decision to make it – is always a powerful experience. It is tied to the context, and it forms the framework where you can taste the emotions invoked by contact with art and culture.

The step-by-step analysis of this experience can help to identify those elements that affect the visitor’s perception, It also provides useful directions to decisionmakers and experts. The art of telling art. But not only. The title of this study evokes, in the broad sense, the capability of an organization to plan and offer services, focusing its attention on how to establish a mutually satisfying relationship with the user. This study was developed by professionals from the Centre for IBM e-Business Innovation. It focuses on the experience of the relationship between people, as customers, users or visitors of a museum, or specific organizations such as companies or public and cultural institutions. The visitors’ experience in some of the most important museums in the world is analysed through a detailed reconstruction of their own relationship with the musuem’s interaction channels.

Therefore, the object of this study is how the “customer experience” is seen as the overall result of the interactions between the costumer/user/visitor, the organization and its products and services. A key idea is that museums, as organizations that maintain and preserve the cultural heritage and enhance possible forms of communication, can be studied with the same tools that are used for company services and which consider efficiencies for customers’ needs. (Extract from the document foreword)



In 2007 with the spark of Enrica Banti I created the Golfabile event. What is this? Well, following up a long tradition of IBM and golf I build up this event – from naming to concept to involving parners and sponsors – to allow disabled users to practice and participate to a golf tournament with celebrities, journalist, former sports heroes and tv stars. Beneath the event every one, impared users first, could try this sport thanks to the help of the Italian Federation of Disabled Golf Players. The first event was in 2007 and since then, year after year, the event become bigger and better. It’s still a wonderful occasion to show how it could be easy to break barriers and allow sharing, networking, knowledge.Have a look at Consuelo Battistelli playing and you’ll understand what does it means.

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